Website use & privacy policy.
Website Use Terms & Conditions
Magic Fit Pty Ltd
Welcome to our website at magicfit.ai, owned and operated by Magic Fit Pty Ltd (ACN 698 172 020, ABN 12 698 172 020). By using this website, you agree to these terms and conditions together with our privacy policy below. If you do not agree, please do not use our website.
Definitions: ‘Magic Fit Pty Ltd’, ‘Magic Fit’, ‘us’, ‘our’ and ‘we’ refer to Magic Fit Pty Ltd, the website owner. ‘You’ and ‘your’ refer to you, the website user.
Your use of this website is subject to:
- The content is for general information and use only. It may change without prior notice.
- We use cookies and similar device storage. What we store, why, and how to control it is set out in the "Cookies & storage" section below.
- We do not warrant the accuracy, timeliness or suitability of information on this site. You acknowledge that materials may contain errors. We exclude liability to the fullest extent permitted by law.
- Your use of information or materials on this website is at your own risk. We shall not be liable. You are responsible for ensuring any products or services meet your requirements.
- This website contains material owned or licensed by us (content, design, layout, graphics). Reproduction is prohibited except in accordance with our copyright notice.
- Magic Fit is a registered trademark. All trademarks not owned by us are acknowledged on the website.
- Unauthorised use may be a criminal offence and/or give rise to a claim for damages.
- We may link to other websites. Links are for your convenience. We do not endorse external sites and have no control over their content. You use them at your own risk.
- Use of this website and any disputes are governed by the laws of New South Wales.
- You may only use the website for lawful purposes consistent with its nature and purpose.
- These terms do not apply to products or services described on the site unless agreed. Refer to the individual warranty for each product or service.
- We may amend these terms from time to time. Continued use after amendments means you accept them.
- You indemnify us from all claims, suits, costs and expenses resulting from your use of the website.
- We are not liable for any loss, damage or expense incurred by you in connection with using this website.
- We take no responsibility for the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy
We are committed to protecting the privacy of your personal information collected through magicfit.ai or directly from you.
By providing personal information, you indicate that you have read and accepted this policy. You are not required to provide personal information, but it may affect your use of the site or our products and services.
1. Type of personal information collected
The type of personal information we collect is set out on our website. If we receive your information from third parties, we protect it in accordance with this Privacy Policy.
2. Collection and use
We collect and use personal information to contact and communicate with you, for internal record keeping and for marketing.
3. Disclosure
We may disclose personal information to provide our products and services to you, and as required by law.
Where we disclose your information to third parties, we request they follow this Privacy Policy.
If you book a call with us after accepting marketing cookies, we pass a hashed (SHA-256) version of the email address you enter into the booking form to Google Ads, so that Google can measure which of our advertisements led to the booking. Google receives the hashed value only and is located in the United States. You can prevent this by declining or withdrawing marketing cookies via Cookie settings in the footer of every page.
4. Access and correction
Access: You may request details of personal information we hold, in circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may apply. We may refuse in certain circumstances under the Privacy Act.
Correction: If you believe any information we hold is inaccurate or out of date, contact us by email. We rely on customers to advise us of changes. We will respond within a reasonable time and correct any inaccuracies promptly.
5. Complaints about breach
If you believe we have breached the Australian Privacy Principles and wish to complain, please contact us at the details below.
6. Unsubscribe
To unsubscribe from our email database or opt out of communications, contact us at the details below.
7. Storage and security
We are committed to keeping the information you provide secure.
EU/UK data rights
Applies if you are in the European Economic Area or the United Kingdom
This section applies in addition to the Privacy Policy above where the EU General Data Protection Regulation or the UK GDPR applies to you.
Controller
Magic Fit Pty Ltd (ACN 698 172 020, ABN 12 698 172 020) is the controller for personal data collected through this website. Contact us using the details below.
What we collect, and our legal basis
- Analytics and advertising measurement — device and usage data as set out in the storage table above. Legal basis: your consent (Art 6(1)(a)). You may withdraw it at any time via Cookie settings in the footer; withdrawal does not affect processing carried out beforehand.
- Demo bookings and contact forms — the name, email address and any message you send us. Legal basis: steps at your request prior to entering a contract (Art 6(1)(b)), and our legitimate interest (Art 6(1)(f)) in responding to business enquiries.
- Site security and delivery — server and network logs, including IP address. Legal basis: our legitimate interest (Art 6(1)(f)) in operating a secure and available service.
Who receives it
Google (analytics and advertising measurement), Cal.com (demo bookings), Formspree (contact form delivery), Cloudflare (site delivery) and Amazon Web Services (sizing services). Each acts as our processor or, in Google’s case for advertising, as an independent controller for its own purposes.
International transfers
We are established in Australia, and some of our providers are in the United States. Where personal data is transferred out of the EEA or the UK, we rely on the EU-US Data Privacy Framework and the UK Extension for providers certified under it (including Google LLC), and on the European Commission’s Standard Contractual Clauses, with supplementary measures where required, for transfers to Australia and elsewhere. You may request a copy of the relevant safeguards using the contact details below.
How long we keep it
Analytics data is retained for the period configured in Google Analytics. The advertising click identifier is kept for 90 days. Your consent record is kept for 12 months, after which we ask again. Enquiry correspondence is kept for as long as needed to deal with your enquiry and for our records afterwards.
Your rights
You have the right to access your personal data; the right to have inaccurate data corrected; the right to have data erased; the right to restrict or object to processing, including any processing based on legitimate interests; the right to receive your data in a portable form; and the right to withdraw consent at any time. To exercise any of these, contact us using the details below. We respond within one month.
You also have the right to lodge a complaint with your local supervisory authority. In the UK this is the Information Commissioner’s Office; in the EEA it is the data protection authority of the country where you live or work.
Automated decision-making
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing of data collected through this website.
For questions or notices, please use our contact form and select ‘Legal, privacy or data request’.